Join Cupenya

And discover the wonder and magic of making customer service lightning fast.

About us

In a nutshell

Cupenya was built to enable companies to give immediate answers to questions from their customers. We are on a mission to make service lightning fast. To achieve this we make use of data from their existing applications to both empower support agents with better ticket resolution and customers with preventive solutions. 

Cupenya was selected as one of the best 10 startups out of 600+ applications for the Rockstart Accelerator program in 2013. And since then has grown to an international team of 14 people from over 10 countries that serves customers in the EU and US.

We are a team of highly skilled engineers, designers and marketeers passionate about building software that our customers want to use. Take a look at where we came from and get ready to join us!

Benefits

What we have to offer

  • An incredible office in the center of Amsterdam, surrounded by a number of other startups.
  • Unlimited vacation policy and flexible work hours.
  • Friday breakfast and plenty of team events.
  • Pick your own hardware.
  • Table football competitions, LAN parties and hackathons with amazing people from all around the world.
  • Fully stocked fridge with 25+ different drinks, snacks and daily catered warm lunch.
  • Access to a network of the city's most talented and creative innovators.

Working at Cupenya

This is how we do things

Flat organisational structure

The Cupenya team is organised loosely around the Holacracy principle. We are split in circles - Product circle, Marketing circle, Sales circle, and Core circle - each one with its internal governance. In this way we've created an atmosphere that allows for both high decision freedom and room for mentorship and leadership.

Seamless horizontal mobility

One of the ways we apply Holacracy is in the flexibility of assigning roles to individual team members. If you're a product designer with a penchant for writing, you are welcome to contribute to the Marketing efforts on the company blog. Sales executive with a passion for typography? Go ahead and join the design meetings and present your ideas.

Unlimited vacation days

Going away to the Bahamas for 3 months? Fine, just take your laptop. We respect each other's need to travel, just as much as we respect everyone's ability to responsibly get work done. However, considering our corporate clients, such prolonged travels need to be synchronised with ongoing projects.


Location

The center of beautiful amsterdam

Amsterdam office

Herengracht 180, 1016BR
The Netherlands